The Ontario Ombudsman is an independent, impartial officer of the Ontario Legislature who investigates complaints about provincial and municipal government organizations.

If you have a concern about the Township of Schreiber that you feel has not been resolved through the Township’s internal complaint process, you may contact the Ontario Ombudsman.

The Ombudsman can review complaints about:

• • • Municipal administration and services
    • Council and local boards

    • Closed meetings (through the Ombudsman’s role as the Closed Meeting Investigator)

Before contacting the Ombudsman, residents are encouraged to first submit a formal complaint to the Township using our General Complaint Form and allow staff an opportunity to address the issue.

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Ombudsman Contact Information

Ontario Ombudsman
483 Bay Street, 10th Floor, South Tower
Toronto, ON M5G 2C9
📞 Phone: 1-800-263-1830
📧 Email: info@ombudsman.on.ca
🌐 Website: www.ombudsman.on.ca

Resources

📄 What to Expect – Making a Complaint

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Documented Complaints Received

In accordance with the Township of Schreiber’s commitment to transparency and accountability, summaries of formal complaints reviewed by the Ontario Ombudsman related to the Township will be documented below.

These records include the nature of the complaint, the outcome (if available), and any recommendations provided. Personal or identifying information of complainants is not published to protect privacy.

Ombudsman Review – Closed Meeting Complaint (September 2025)